The Hershey Company

The Hershey Company, often referred to as Hershey’s, stands as an iconic name in the world of chocolates, synonymous with delicious treats and sweet memories. Founded by Milton S. Hershey in 1894, the company has evolved from a small candy shop in Pennsylvania to a global powerhouse in the confectionery industry. This article delves into the rich history, business strategies, and cultural impact of The Hershey Company, exploring how it has maintained its status as a beloved brand for over a century.

Historical Roots

The Hershey Company traces its roots back to the vision of Milton S. Hershey, a man with a dream of making chocolate accessible to the masses. Hershey’s journey began in Lancaster, Pennsylvania, where he opened the Lancaster Caramel Company in 1886. However, it was his fascination with chocolate-making machinery he observed at the 1893 World’s Columbian Exposition in Chicago that fueled his desire to venture into the chocolate business.

In 1894, Hershey sold the Lancaster Caramel Company for a substantial sum and used the proceeds to build the world’s first modern chocolate factory in Derry Church, later renamed Hershey. This marked the inception of The Hershey Company. The factory began producing milk chocolate bars, and in 1900, the iconic Hershey’s Milk Chocolate Bar, with its distinctive wrapper and logo, was introduced. The success of this product laid the foundation for Hershey’s dominance in the chocolate industry.

Innovation and Expansion

The Hershey Company’s success can be attributed not only to its delectable chocolates but also to its commitment to innovation and expansion. Milton S. Hershey’s keen business acumen led the company to develop innovative chocolate-making processes, including the use of fresh milk. This commitment to quality ingredients set Hershey’s apart from its competitors and contributed to the brand’s enduring appeal.

One of Hershey’s most significant innovations was the creation of Hershey’s Kisses in 1907. These bite-sized, foil-wrapped chocolates quickly became a symbol of the brand and a staple in households around the world. The company’s ability to introduce new and beloved products has played a crucial role in maintaining its relevance in an ever-changing market.

As Hershey’s grew, so did its influence on the town of Hershey, Pennsylvania. Milton S. Hershey established a model community, providing housing, schools, and recreational facilities for his employees. This unique approach to corporate social responsibility not only improved the lives of the workers but also contributed to the strong bond between the company and the community.

Global Reach and Brand Portfolio

Over the years, The Hershey Company has expanded its reach beyond the borders of the United States. Today, Hershey’s products are enjoyed by consumers in over 80 countries, making it one of the largest and most recognized chocolate manufacturers globally. The company’s international success can be attributed to strategic acquisitions and partnerships that have allowed it to tap into new markets.

In 1996, Hershey acquired the Leaf North America confectionery operations, expanding its product portfolio to include popular brands such as Jolly Rancher and Milk Duds. The acquisition of the British chocolate company Cadbury in 1988 further solidified Hershey’s position in the global confectionery market.

The Hershey Company’s brand portfolio extends beyond its eponymous chocolate bars. It includes a diverse range of products, from Reese’s Peanut Butter Cups and Kit Kat to Twizzlers and Ice Breakers. This diversified product offering allows Hershey’s to cater to different consumer preferences and ensures a strong presence in various segments of the confectionery market.

Sustainability and Corporate Responsibility

In addition to its commitment to quality products, The Hershey Company places a strong emphasis on sustainability and corporate responsibility. The company has set ambitious goals to reduce its environmental impact, including initiatives to achieve zero net deforestation in its cocoa supply chain and reduce greenhouse gas emissions.

Hershey’s has also invested in cocoa sustainability programs, such as the Hershey Learn to Grow program, which provides training and resources to cocoa farmers in West Africa. By promoting sustainable and responsible practices in the cocoa industry, Hershey’s aims to ensure the long-term viability of its supply chain and contribute to the well-being of cocoa-producing communities.

Cultural Impact

The Hershey Company’s cultural impact extends far beyond the realm of business. Hershey, Pennsylvania, the town built by Milton S. Hershey, has become a destination for chocolate enthusiasts and tourists. The Hershey’s Chocolate World attraction offers visitors a glimpse into the chocolate-making process, interactive exhibits, and the opportunity to create their own personalized chocolate bars.

The company’s iconic advertising campaigns, featuring memorable slogans such as “The Great American Chocolate Bar,” have contributed to the brand’s cultural significance. The Hershey’s Kisses commercials, featuring the famous jingle “A Kiss for You,” have become ingrained in popular culture and are eagerly anticipated during the holiday season.


The Hershey Company‘s journey from a small caramel business to a global chocolate giant is a testament to its founder’s vision, commitment to quality, and ability to adapt to changing times. The company’s rich history, innovative spirit, and dedication to sustainability have solidified its position as a leader in the confectionery industry.

As The Hershey Company continues to evolve and meet the demands of a dynamic market, it remains deeply rooted in its legacy of providing sweet moments and indulgent delights for generations of chocolate lovers worldwide. With a diverse product portfolio, a commitment to sustainability, and a strong connection to its community, Hershey’s is poised to continue its sweet success for many years to come.